Jails are used for inmates who are booked for less than a year or are awaiting trial. Prisons house inmates that are serving for more than a year. Finding an inmates booking number can help you when sending a letter or requesting a visitation.
Writing a letter In many circumstances, an inmate will need to request for you to be on their contact list. Once an approval has been made, mail can be delivered to them. Items that may seem permitted could actually be prohibited including treats, money, greeting cards, or books.
Personal Visit Once an approval process has been made, you can also visit an inmate on visitation day. The jail or prison website will typically post scheduling times for inmate visitation periods for you to use.
When visiting an inmate, anything brought to give to the inmate must be inspected and approved by an officer before being brought in. This is partly because inmates are on strict schedules. Because of limitations in availability, inmates need to make the outgoing call to you. That led to him being strip searched — and accused of gambling. Can you help us make a difference? The Marshall Project produces journalism that makes an impact.
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If you are being physically threatened, you should contact your local law enforcement agency to obtain a Personal Protection Order. If you are receiving unwanted correspondence or telephone calls from an inmate, you should contact the Superintendent at the facility where the inmate is currently being housed. We will make every effort to restrict contact from the inmate after your request is approved. However, if you should receive any contact after the restriction, please contact the Superintendent at the facility where the inmate is being housed.
If you are being threatened by an Indiana inmate, you should contact the Superintendent at the facility where the inmate is currently being housed. Our office will also forward your e-mail concerns to the Parole Board, Crime Victims Notification, and the Superintendent. You can remove a block on your telephone number by calling the GTL customer service department at and speaking to one of the representatives. They will submit a request to have the block removed. The time frame for a block removal is 1—2 business days.
Please note there are other reasons why your phone number may be blocked from receiving collect calls from correctional facilities. Each prison will decide which days and times are available for video calling.
Staff will help video callers arrange a suitable time once their request to video call is accepted. Sometimes a person in prison may want to request a video call with someone who is not an approved visitor.
They can discuss this with prison staff. If you're invited to a video call you will receive details by email on how to connect to the video call. The emai will have a link to open in your personal device, and a password to join the meeting at the scheduled time. A Corrections staff member will be in the room during the call to help and to make sure participants comply with the agreed conditions, in the same way they are present at visits in prison.
Video calls must end after 10 minutes to allow as many people to connect with their loved ones as possible. Everyone in the room for the video call must be booked for the call. For example, a partner and children, or two parents. You cannot record or photograph the call in any way.
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